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Revolt Against 'Customer Service': MacIntyre on the Managerial Monster God (After Virtue 7)

Revolt Against 'Customer Service': MacIntyre on the Managerial Monster God (After Virtue 7) In Chapters 8 and 9 of After Virtue, Alasdair MacIntyre argues that social science cannot approximate the physical sciences in predictability and that the bureaucratic manager, king of "customer service" technique is therefore full of, well, something other than expertise. It turns out that freedom entails a lack of predictability, that Machiavellian "Fortuna" is better than being oppressively managed and that complete efficiency produces the breakdown of efficiency in employee/constituent revolt. In Chapter 9, MacIntyre begins the journey away from Nietzsche, whom he considers at least an honest nihilist, and towards Aristotle.

I am Professor of Political Science/Political Philosophy at Kansas State University. I am the author of seven books, including the latest, Ideological Possession and the Rise of the New Right: The Political Thought of Carl Jung (2019). Much of my work has revolved around a critique of classical liberalism and neoliberalism as corrosive to community, honor and moral obligation, humane economics and environmental health. The task ahead is to re-invent community in the modern context to withstand the challenges we are facing now and in the future.

Books: www.lauriemjohnson.com.
Blog: www.politicalphilosophy.video.blog.

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