TIPS FOR IMPROVING PROVIDER COMMUNICATION FOR MEDICAL CODERS

Learning to communicate with alpha personalities is SO important! Also, knowing how to properly shake hands and mirror others in order to gain the trust of your audience is also important.
I recommend reading leadership books, regardless if you are in a leadership position. This will help you communicate effectively with those alpha personalities. Knowledge is power! Use it to harness that communication.
These are the book titles I recommend from the Arbinger Institute
The Outward Mindset seeing beyond ourselves
Leadership and Self-Deception getting out of the box

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