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Hotel Sales Manager Qualities: Poise, from Steinhart & Associates

Hotel Sales Manager Qualities: Poise, from Steinhart & Associates Hospitality sales people - crush your quota!
The best hotel sales training comes from Steinhart and Associates 650-854-4568

Hotel sales managers need to be poised and in control when negotiating., It may take time in the job, but it is a strong positioning statement.

This concept was developed and is taught in the state-of-the-art hotel sales training developed by Steve Steinhart, CHSE, CHME, the premier hospitality sales trainer in North America. Over 42,000 salespeople have attended the in-depth, highly-acclaimed paid training programs.

Steinhart & Associates covers the critical areas of training, service, and leadership. The training teaches precise sales techniques from entry-level to highly sophisticated. These training programs are highly regarded for their ability to allow attendees to realize increased productivity the very first day they return to their offices.

Having assisted thousands of franchises, management companies, hotels, and resorts, Steinhart has isolated the dramatic, unequivocal, common denominators that exist among every single one of the best hotel sales people in the industry.

Steve's training has received excellent feedback for the increased productivity he brings forth. Inexperienced sales managers will immediately be able to implement this material into their daily routines. For the more experienced sales managers, the material will act as reminders and reinforce the tools and techniques that have been identified as common denominators amongst truly successful hotel salespeople.

General Managers and support staff are encouraged to receive this training. The tips assist in accelerating their understanding of the sales process, provide them with tools to monitor the sales effort and even see how they can be more productive and involved in sales.

Key areas of emphasis are:

• Negotiating and Closing Techniques
• The Dynamics of Target Markets
• Effective Hotel Sales Negotiating
• Identifying New Accounts
• Making Effective Presentations
• Selective Selling
• Small Association Negotiations
• How General Managers & Owners Can Be More Involved in the Sales Effort
• Marketing to Associations
• Accelerating The Rapport Building Process With Customers
• Effective Time Management

Further, to increase group and event sales and to assist the sales manager's activities as they pertain to maximizing revenue, other important topics include:

• Selling to new accounts
• Selling within existing accounts
• How to make winning presentations
• Accelerating the rapport building process with customers
• Identifying your strengths and weaknesses
• Selling vs. Servicing vs. Administration Self Analysis
• Three pitfalls of event and restaurant sales
• Identifying new accounts


In addition to training for hotels and resorts, these tips and techniques can be easily adapted and used by those in these niches as well:
• restaurants
• convention and visitors bureaus
• hospitals and medical centers

Contact Steinhart & Associates at 650-854-4568 or steve@steinhartassoc.com.

And be sure to subscribe to our YouTube channel!


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